Welcome to Cheep CARE. Cheep CARE application is published by Cheep APP India LLP having its registered office at 05, Royal Palms, Golf and Country Club, Aarey Milk Colony, Goregoan (East), Mumbai-400065.
Cheep owns, operates and maintains the Application i.e. www.Cheep.care which includes the mobile application or any other web based application or website or platform that offers you access to and use of the Application (defined hereunder) and the opportunity to avail of the Services offered on the Application on and subject to the Terms and Conditions set out below and elsewhere in the Application (hereinafter referred to as the “Terms and Conditions”).
2.1“Application” or “App” means an application by User to a mobile device or the action of putting something into operation
2.2“Customers” means any person availing the Services offered by Service Professional through the Application by registering on the Application;
2.3 “Impression” means the loading of an Application on any platform or device as counted by us
2.4 “Services” means the online, web-based software and platform, social network applications, provided by Cheep via the www.Cheep.care including associated offline components, and components that interface with third party websites;
2.5 “Service Professional” means a third party providing Services to the Customers of this Application;
2.6 “User” means anyone using/accessing the Application including the Service Professional and Customers, whether or not availing the Services offered by Cheep through its Application.
For the sake of clarity, all Users of the Application including Service Professionals, Customers or any other person shall be hereinafter referred to as the “User”. You hereby certify that:
(a) you are a User;
(b) you have the authority to enter into these Terms and Conditions;
(c) you authorize the transfer of payment for Services requested through the use of the Application, and;
(d) you agree to be bound by all terms and conditions laid down in the Terms and Conditions and any other documents incorporated by reference herein. These Terms and Conditions define your limits, legal rights and obligations with respect to your use of and participation in:
Without limitation to the foregoing, the Cheep Care Application may include elements that will synchronize data input by User with third party Services. It is solely User’s responsibility to obtain, pay for and maintain any license or other fee required for use of any such Service Professional.
e.The Cheep Care Application shall not be used for commercial purpose or illegal or unauthorized purpose.
f. The Cheep Care Application shall not be shared, or allowed to be accessed or installed into any other hardware from the initial installation.
g. The usage will be governed by applicable Indian Laws including local Laws of User’s residence.
h. The Cheep Care Application shall not be used in any unlawful manner which promotes or encourages illegal activities (without limitation) including infringement of Copyrights Act.
i. The Cheep Care Application or any networks, servers or computer systems shall not be accessed without authorization.
j. The Cheep Care Application or any part thereof shall not be modified, translated, copied or reverse engineered or re- formatted without being expressly permitted by these terms or by law.
k. User agrees as not to use the Cheep Care Application to infringe the intellectual property of any person or entity.
l. User agrees as not to intentionally or negligently use the Cheep Care Application in a way to degrade performance of the same.
m. User agrees as not to manipulate or attempt to manipulate any of the parties appearing in the contents of the Cheep Care Application.
n. User agrees to provide accurate, most recent and complete information about User as may be required during the Registration process and ensure that in future such data is then current and updated.
o. Any password generated by User’s is sole responsibility and User should maintain proper security of the same.
p. You shall not:
q. By clicking the button,Useracknowledges and accepts that:
r. User also acknowledges that Service Professionals have no obligation hereunder to furnish any maintenance and support Services.
s. To withdraw any consent referred in, User needs to stop using the CheepCare Application and terminate User account. User may print a copy of this Terms and Conditions for User records. To receive a non-electronic copy of this Terms and Conditions, please send a mail at– info@Cheep.care
t. User agrees that Cheep may access, preserve and disclose User account information and Content if required to do so by law or in a good belief that such access, preservation or disclosure is reasonably necessary, such as to:
You shall not host, display, upload, modify, publish, transmit, update or share any information on the Application, that:
Any content and or comment uploaded by you, shall be subject to relevant Indian laws and may be disabled, or and may be subject to investigation under appropriate laws.
6.1 Any contract for the supply of Services from this application is between Customer and the Service Professional. Customer agrees that Customer details provided are accurate and complete at the time of ordering for the Services/availing the Services. Customer also warrant that the credit or debit card details that Customer provides are Customer’s own credit or debit card and that Customer have sufficient funds and authorization to make the payment.
6.2 All prices submitted on the application are correct at the time of submission publication and have been input as received by the Service Professional. While great care to keep them up to date has been taken, the final price charged to Customer by the Service Professional can change at the time of delivery based on the actual Service undertaken and prices of any items not charged for.
6.3 All prices submitted on the application by the participating Service Professional reflect the price the Service Professional charges at the time of listing. In case the price listed is not current and the Service Professional informs us immediately after placing the order, we will put our best effort to contact Customer to inform Customer about the price difference and Customer can choose to opt-out of the order at that time.
6.4 All prices for Services of a third party Service Professional assigned by listed on the Application are correct at the time of publication.However, we reserve the right to alter these in the future without intimation to the Customer.
6.5 The total price for Services ordered, excluding any material charges or that is unanticipated by reason of lack of information or misconception, will be displayed on the Application when Customer places order. Therefore, to book an order the Service Professional has an enquiry model where the customer agrees to pay round sum of money in order to receive the Services.However, the payment of the Service will only be done once the Service Professional visits the site and agrees to complete the job. Such cash payments are only towards minor raw materials and/ or parts and fittings and are not included price for Services as above.
In the event upon verification of the work at site the Service Professional anticipates that the work would require additional time and materials that have to be procured before the start of the work, the same will be communicated orally at site and also through email by Cheep. Only on payment of the additional cost through the Cheep Care Application the completion of the job shall be undertaken. The refund, if any, of the earlier payment is at the liberty and discretion of Cheep and in any event any refund is allowed the costs of the site visit will be deducted. No refund will be entertained for any payments not made through the Cheep Care Application.
6.6 If Customer chooses online payment, Customer must pay for Customer order before it is delivered. To ensure that shopping online is secure, Customer debit/credit card details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet.
6.7 The prices reflected on the Application/ mobile application/email are determined solely by the Service Professional and informed to at the time of listing or afterwards. Any change in the prices from that anticipated at the time of placing order is at the sole discretion of the Service Professional.
6.8 All applicable taxes and levies, the rates thereof and the manner of applicability of such taxes are being charged and determined by the Service Professional and will be borne by the Customer as per applicable rates.
6.9 The entire amount of applicable taxes collected by Cheep is directly remitted as it is to Service Professional and does not retain any amounts thereof. Hence, Cheep is not responsible for validating the legal sanctity legal correctness/validity of the levy of the applicable taxes and the manner of its applicability on behalf of the Service Professional. The sole responsibility for any legal issue arising on the taxes shall reside with the Service Professional and not with Cheep.
6.10 Once you subscribe for any Cheep Care packages (irrespective of the duration) and subsequently such subscription is cancelled by you, the amount till the un-cancelled period, (only if full payment has not been made) shall be paid by you. In case the entire payment is done during subscribing for the services, the amount shall not be refunded in case cancellation is done before the expiry of the subscription period.
7.1 Periods by which Service is to be provided quoted at the time of ordering are approximate only and may vary. The providing of Service is wholly of the Service Professional alone.
7.2 In case of a delay/deficiency in providing Service, no charges will be refunded by Cheep.
7.3 Service Professionals, who will prepare User order, aim to attend to User at the place requested by User in order within the time confirmed by the Service Professional and to inform User if they expect that they are unable to meet the estimated Service time and we shall not be liable to User for any losses, liabilities, costs, damages, charges or expenses arising out of late Service.
In the event the Service Professional cannot for reason of geographical location not able to carry out the Service, we shall have the order cancelled and endeavor to provide alternate Service Professional details.
User must notify the Service Professional immediately if User decides to cancel User order, preferably by phone and quote User order number or through the Application by reviewing User upcoming Service order history. The refund on cancellation will be initiated as under:
Cheepmay send alerts to its Users with respect to the deals, Services and other facilities available on the Application and the Users shall provide unconditional consent to receiving such alerts.
The copyright in all material contained on, in or available through the Cheep Care Application including all data, text, sound, music, voice, images, photographs, symbols, traffics, video, message, the selection and / or arrangement thereof, database, source code, software compilations and other materials is owned by Cheep.
All rights in the work are reserved and retained the ownership of all proprietary rights in Cheep Care Application and in all trade names, trademarks, slogans, designs, logos, Service marks associated therewith, copyright, designs and any other rights which at all time will be the sole property of Cheep. User shall not do or permit to be done any act that is likely to constitute an infringement of the rights, or likely to prejudice, jeopardize or offend the ownership, right and title of Cheep. Notwithstanding anything to the contrary Cheep does not warranty, express or implied that the Cheep Care Application or part thereof does not affect or violate any third party's intellectual property.
User agree not to incorporate or use any such trade names, trademarks, slogans, designs, logos, Service marks associated therewith or any similar designation for use in respect of software, computer or internet related products, Services or technologies. It may be specifically understood that nothing in these terms shall be construed as conferring any license to intellectual property rights. Permission is granted to use the Cheep Care Application and the material supplied therewith and take print outs for personal use and non-commercial use of such materials. The permission terminates in case of any breach of any Terms and Conditions.
12.1 The Terms and Conditions may be changed, amended, altered or modified as may be required from time to time and the same is at the sole discretion of Cheep and responsibility to verify such changes is exclusively with User. If such terms are not agreed, User is at liberty to stop usage of the application. Any use of the application after the update or change or amendment of the Terms and Conditions will deem to be an acceptance of the Terms and Conditions as amended and the same will not be questioned or disputed by User.
12.2O peration of the Service-Cheepreserves the right, in our sole discretion, to modify or cease operating the Service and/or any portion of the Services at any time or times. In our sole discretion, we may utilize a third party to host the Service (including Registrant Content) and/or to provide or assist in providing other Service. Cheep makes no guarantee or warranty regarding the use, quality or availability of the Service.
The information that the App collects may be stored locally on Users device and may be transmitted to our servers in countries of the European Union (“EU”), the United States (“U.S.”), and/or other countries where Cheep, its affiliates or any of their Service Professional operate. The transmission of information over wireless and wired networks is not inherently secure. Cheep uses many tools to help protect User personal information against unauthorized access and disclosure. However, we do not guarantee that User personal information or private communications will always remain private when using the App.
User can access and change User settings for the App or delete User search history from the options/settings menu on User device. Uninstallation methods vary depending on User device.
To uninstall the App, please consult User device manual.
Great care has been taken to ensure that the information made available through the Cheep Care Application is correct and error free. We apologize for any errors or omissions that may have occurred. We cannot warrant that use of the application will be error free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the application and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.
USE OF THE Cheep CARE APPLICATION IS AT USER’S SOLE RISK UNLESS OTHERWISE EXPLICITLY STATED. THE APPLICATION, INCLUDING THE INFORMATION, SERVICES AND CONTENT (AS DEFINED INTHESE TERMS AND CONDITIONS) IS PROVIDED ON AN "AS IS" "AS AVAILABLE" AND "WITH ALL FAULTS" BASIS. DISCLAIMS ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT, MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR GUARANTEES AS TO THE USEFULNESS QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF THE APPLICATION. USER ASSUME ALL RISK FOR ANY DAMAGE TO USER MOBILE/COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM OBTAINING ANY CONTENT, INCLUDING ANY DAMAGES RESULTING FROM COMPUTER VIRUSES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS WE, ON BEHALF OF OUR DIRECTORS, OFFICERS, FRANCHISEES, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS AND SERVICE PROVIDERS, EXCLUDE AND DISCLAIM LIABILITY FOR ANY LOSSES AND EXPENSES OF WHATEVER NATURE AND HOWSOEVER ARISING INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, GENERAL, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES; LOSS OF USE; LOSS OF DATA; LOSS CAUSED BY A VIRUS; LOSS OF INCOME OR PROFIT; LOSS OF OR DAMAGE TO PROPERTY; CLAIMS OF THIRD PARTIES; OR OTHER LOSSES OF ANY KIND OR CHARACTER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE. YOU ASSUME TOTAL RESPONSIBILITY FOR ESTABLISHING SUCH PROCEDURES FOR DATA BACK UP AND VIRUS CHECKING AS YOU CONSIDER NECESSARY. THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER BASIS.
The Terms and Conditions and your use of or access to the Application are not intended to create an agency, partnership, joint-venture or employer-employee relationship between you and the Application, Cheep, any partner or, except where otherwise specifically agreed or appointed.
If User has any questions/queries, contact us. By accepting these Terms and Conditions, User agrees to relieve from any liability whatsoever arising from any third party or use of any Service Professional Application By accepting these Terms and Conditions we disclaim all and every liability to User for supply of any and all Services to the fullest extent permissible under applicable law. This does not affect any statutory right User may have against third parties.
We cannot accept any liability for any loss, damage or expense, including any direct or indirect loss such as loss of profits to User. Any liability that may be accruing to us would be to to remove any offending Service Professional from our list on verification and a written complaint with proof of misdeeds and the same is subject to the exclusive decision of shall not be liable to for any failure or delay in performing Services or delivering quality products which are exclusively between User and the Service Professional.
You acknowledge and agree that Cheep may, without notice, suspend or terminate your ID, password or account or deny you access to all or part of the Application without prior notice if you engage in any conduct or activities that Cheepin its sole discretion believes:
You acknowledge and agree that Cheep may, in its sole discretion deny you access through Cheep to any materials stored on the Internet, or to access third party Services, merchandise or information on the Internet through the Application, and Cheep shall have no responsibility to notify you or third-party providers of facilities, Services, merchandise or information nor any responsibility for any consequences resulting from lack of notification.
The Terms and Conditions shall inure to the benefit of our successors and assigns. Cheep may assign or delegate the Terms and Conditions, in whole or in part, to a third part at any time without User consent.
Under no circumstances is Cheep or any of its constituents including Service Professionals be liable for any damages, loss, injury directly or indirectly from the acts of nature, forces or causes beyond its reasonable control or unforeseen conditions including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
The Application is a platform that Customers utilize to meet and interact with one another for their transactions. Cheep is not and cannot be a party to or control in any manner any transaction between the Application's Customers. Henceforward:
The Application may provide links to other websites operated by third parties. Because we have no control over third-party websites, we are not responsible for the availability of those websites and do not endorse and are not responsible or liable for any content, advertising, services, products, or other materials on or available from such websites. Cheep shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, advertising, services, products, or other materials on or available from such websites. These Terms and Conditions do not apply to your use of third-party websites; your use of such websites is subject to the terms and policies of the owner of such websites.
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to:
Cheep APP India LLP Grievance Redressal Officer – Mr. Niranjan Singh Cheep App India LLP 05, Royal Palms, Aarey Milk Colony, Goregoan (East), Mumbai T - +91 22 6771 1000/ Toll Free - +1800 266 0777 support@Cheep.co.in
User agree to indemnify and keep indemnified, Cheep Care, its subsidiaries, directors, agents, officers, representatives, employees and affiliates of the Cheep Care Application from and against all damages, costs, expenses which they incur directly or indirectly as a result of User using the same otherwise in accordance to the Terms and Conditions and / or Applicable Laws.
If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms and Conditions will remain in full force and effect.
The Terms and Conditions constitute the entire and only agreement between us and User, and supersede all prior or contemporaneous agreements, representations, warranties and understandings, with respect to the Service, the content and Services provided by or through the Cheep Care Application, and the subject matter of these Terms and Conditions.
The language in this Terms and Conditions shall be interpreted as in accordance with its fair meaning and not strictly for or against us or User.